Frequently asked questions

  • How to contact us ?

    • Please send us a message, or call us direct at +33 (0)4.50.47.07.00 or +1 (843) 449 8555 (14h00 à 21h00 CET)

  • How to book a stay at the Alpine Lodge ?

    • You can book online either "book" or "request" as it appears on the accommodation listing of your choice, with ReserviT secured booking.
    Or you can contact us.

  • How to get to Les Contamines-Montjoie ?

    • Please find here directions to our village.

  • I don't want to book online. Do I have another way to book a stay at the Alpine Lodge ?

    • Yes indeed. You can send us a booking request with all your expectations and dates.

  • Is it possible to modify a reservation ?

    • Please contact us directly to make any booking modification.

  • Is credit card online payment totally secured ?

    • Yes absolutely. Paybox system with ReserviT is 100% secured.

  • Are Pets admitted ?

    • Not at all. Pets are not admitted at the Alpine Lodge Residence.

  • Airport transportation

    • We have found that www.easyrentcars.com has consistently the lowest rates and good service.

    Taxi/private transfers.
    Contact www.gettransfer.com. You will receive between 10 to 15 proposals anywhere between € 135.00 and € 250.00. We have found them to be reliable with great service.

    Even though there are many private and semiprivate companies maintaining services between the Geneva Airport and Les Contamines Montjoie, such as Alpybus, ChamExpress, Mountaindropoff, etc. We have found that Ouibus -Ouibus - www.ouibus.com/ provides the most frequent, economical and convenient service directly to Les Contamines. The bus stop is immediately in front of the Alpine Lodge.

  • Hybrid vehicule charge stations

    • The Alpine Lodge has hybrid vehicule charge stations into the indoor parking garage as well as outdoor. For indoor parking please reserve your space when making your reservation.

  • Parking

    • The Alpine lodge provides indoor and outdoor parking areas.
    Indoor parking can be reserved and will be pre assigned. Charge is €30 per week in summer, and €40 per week in winter.
    No additional fee for use of charge stations.
    Outdoor parking is free of charge. It cannot be reserved or assigned, is on first come first served basis. 4 spaces are available on site and additonal parking areas are available alongside the street in front of the lodge (no restrictions). There is a public parking lot within 100 meters of the Alpine Lodge.